Refund policy
Return & Refund Policy
All LICHT × NOIR products are made to order. Because of this, we do not accept returns or exchanges for incorrect size, color selection, or change of mind.
We only accept returns or replacements for items that are damaged, defective, or incorrect upon arrival.
If you receive a damaged, defective, or incorrect item, please contact us at info@lichtxnoir.com within 7 days of delivery with your order number and clear photos of the issue.
Once approved, we will arrange a replacement or refund at no additional cost.
Refunds will be issued to the original payment method within 10 business days after approval.
If you have any questions, please contact us at info@lichtxnoir.com
European Union 14-Day Cooling-Off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of delivery in accordance with EU consumer protection laws. Please contact us at info@lichtxnoir.com for instructions